HexDisplay Privacy Policy

Effective Date: July 25, 2026
Last Updated: July 25, 2026

This Privacy Policy explains how Snowlilly Software, LLC, doing business as HexDisplay (“HexDisplay,” “we,” “us,” or “our”) collects, uses, stores, discloses, and otherwise processes personal information.

This Privacy Policy applies to personal information collected through HexDisplay.com, the HexDisplay online store, customer accounts, orders, product planners and configurators, support communications, product reviews, photographs, videos, testimonials, layouts, email marketing, color voting, surveys, waitlists, promotions, social-media interactions, custom-order inquiries, and other services that link to this Privacy Policy.

This Privacy Policy should be read with the HexDisplay Terms and Conditions, Shipping and Payment Policy, Return Policy, any written warranty, and any transaction-specific terms. Where applicable law requires consent for a particular activity, HexDisplay will request that consent separately.

1. Business Information

Snowlilly Software, LLC
DBA HexDisplay
8735 Dunwoody Place
Suite R
Atlanta, Georgia 30350
United States

Privacy and Customer-Service Email: support@hexdisplay.com
Website: HexDisplay.com

2. Scope and Definitions

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household. It does not necessarily include lawfully public information, information relating only to a business entity, aggregated information that cannot reasonably identify an individual, or deidentified information maintained in deidentified form.

This Policy does not govern the independent practices of third parties HexDisplay does not control.

3. Information You Provide

We may collect information you voluntarily provide, including:

• Contact information such as name, email address, shipping address, billing address, company name, job title, and social-media username.
• Account information such as username, authentication data, saved addresses, preferences, saved layouts, account settings, and order history.
• Order information such as products, colors, quantities, prices, discounts, order numbers, tax information, payment status, shipping details, tracking, return history, and related communications.
• Customer-service information such as messages, photographs, videos, receipts, shipping labels, damage documentation, installation details, return reasons, and complaint records.
• Custom, wholesale, or bulk-order information such as quantities, color references, specifications, drawings, purchase orders, tax-exemption records, freight information, and approval records.
• Reviews, ratings, testimonials, photographs, videos, audio, product layouts, comments, product ideas, suggestions, votes, contest entries, usernames, likenesses, voices, and other submitted content.

4. Payment Information

Payment information may be collected directly by an independent payment processor, ecommerce provider, digital-wallet provider, financing provider, or financial institution.

HexDisplay may receive limited payment information such as payment status, transaction identifiers, tokenized references, card brand, last four digits, billing address, fraud-screening results, and refund status.

Do not send complete card numbers, security codes, bank passwords, or other sensitive financial credentials to support@hexdisplay.com.

5. Information Collected Automatically

When you use the website, HexDisplay and its providers may automatically collect:

• IP address;
• Browser and device type;
• Operating system;
• Device and cookie identifiers;
• Approximate location derived from IP address;
• Referring page;
• Pages and products viewed;
• Search, cart, and checkout activity;
• Links selected;
• Session duration;
• Date and time of access;
• Advertising identifiers;
• Error and performance data;
• Fraud and security signals; and
• Other website-interaction information.

This information may be collected through cookies, pixels, tags, scripts, local storage, log files, analytics services, diagnostic tools, and similar technologies.

6. Information From Other Sources

HexDisplay may receive information from ecommerce providers, payment processors, hosting providers, account providers, shipping carriers, shipping-label services, address-verification services, fraud-prevention providers, analytics services, marketing and email providers, social-media platforms, affiliates, resellers, public sources, and other service providers involved in a transaction.

7. Cookies and Similar Technologies

HexDisplay and its providers may use:

• Necessary technologies for website operation, carts, checkout, authentication, fraud prevention, security, load balancing, and privacy preferences.
• Preference technologies to remember language, location, display settings, saved selections, and cart information.
• Analytics technologies to understand traffic, page performance, navigation, conversion activity, device use, and errors.
• Advertising technologies to measure campaigns, attribute purchases, build audiences, limit repeated advertising, display relevant advertising, and support retargeting.

Depending on applicable law, certain advertising or analytics disclosures may be considered a “sale,” “sharing,” or targeted advertising even when no money is exchanged for personal information.

8. Cookie and Browser Choices

You may be able to block or delete cookies, restrict local storage, limit advertising identifiers, or use an available cookie-preference tool. Blocking necessary technologies may prevent parts of the website from functioning. Deleting cookies may also delete stored privacy preferences.

9. Global Privacy Control and Do Not Track

Where required by applicable law, HexDisplay will treat a valid Global Privacy Control signal as a request to opt out of covered sale, sharing, or targeted-advertising activity associated with that browser or device.

Traditional “Do Not Track” signals are not interpreted consistently across websites. HexDisplay may not respond to such a signal unless applicable law requires a response.

10. How We Use Personal Information

HexDisplay may use personal information to:

• Operate the website and store;
• Maintain accounts and saved layouts;
• Process orders, payments, taxes, shipping, tracking, returns, refunds, and replacements;
• Provide customer support;
• Verify transactions and prevent fraud;
• Protect accounts and systems;
• Investigate abuse, disputes, and chargebacks;
• Enforce policies and defend legal claims;
• Improve products, packaging, instructions, fulfillment, and website design;
• Analyze product interest, colors, campaigns, and website performance;
• Send transactional communications;
• Send lawful marketing communications;
• Administer waitlists, surveys, promotions, votes, and contests;
• Publish authorized reviews, testimonials, photographs, or videos;
• Create aggregated or deidentified information;
• Comply with law; and
• Carry out another purpose disclosed when information is collected.

11. Legal Bases Where Required

Where applicable law requires a legal basis, HexDisplay may rely on performance of a contract, legitimate interests, consent, compliance with legal obligations, and protection of rights, property, and safety.

Withdrawal of consent does not make prior lawful processing unlawful and does not prevent processing based on another lawful basis.

12. Transactional and Marketing Communications

HexDisplay may send transactional email concerning orders, payments, address verification, fraud review, shipping, tracking, delays, returns, refunds, replacements, support requests, account security, legal notices, and policy changes.

You generally cannot unsubscribe from communications necessary to complete a transaction or provide a requested service.

Marketing email may be sent when legally permitted. You may opt out using the unsubscribe link or by emailing support@hexdisplay.com. HexDisplay may retain limited suppression-list information to honor the opt-out.

13. Automated Fraud and Security Review

HexDisplay and its providers may use automated systems to evaluate transaction risk, payment risk, address consistency, device signals, order patterns, account activity, and chargeback history. Orders may be delayed, held, limited, or canceled based on reasonable fraud or security concerns.

14. How Information May Be Disclosed

HexDisplay may disclose personal information to:

• Website, hosting, ecommerce, account, plugin, database, and infrastructure providers;
• Payment processors, banks, card networks, digital-wallet providers, financing providers, and fraud-screening services;
• Carriers, freight providers, warehouses, address-verification providers, customs brokers, shipping-label services, and insurers;
• Email, customer-support, marketing, survey, affiliate, analytics, advertising, and social-media providers;
• Cloud, database, technical, security, error-monitoring, and content-delivery providers;
• Attorneys, accountants, tax professionals, insurers, auditors, consultants, and other advisers;
• Government agencies, courts, regulators, and law enforcement where disclosure is lawfully required or reasonably necessary;
• A buyer, investor, lender, successor, or other participant in a merger, acquisition, reorganization, financing, insolvency, sale of assets, or change of control; and
• Other recipients at your direction or with your authorization.

15. Third-Party Platforms and Providers

HexDisplay may use services such as WordPress, Ecwid, payment processors, carriers, email providers, analytics providers, advertising platforms, and cloud or database services. Those services may process information under their own terms and privacy policies.

HexDisplay is not responsible for an independent third party’s privacy, security, availability, or conduct except to the extent applicable law provides otherwise.

16. Sale, Sharing, and Targeted Advertising

HexDisplay does not sell personal information for money as part of its ordinary business model. However, some laws define sale or sharing broadly enough to include disclosures through advertising, analytics, cookies, or pixels.

Where an applicable law grants an opt-out right, you may use an available privacy-preference tool, enable a legally recognized Global Privacy Control signal, or email support@hexdisplay.com with the subject line Privacy Opt-Out Request.

HexDisplay does not knowingly sell or share personal information of children under 16.

17. Sensitive Personal Information

HexDisplay does not seek to collect sensitive personal information beyond what is reasonably needed for transactions, account security, legal compliance, or another disclosed purpose.

Do not send unnecessary sensitive information. Where applicable law provides a right to limit qualifying uses of sensitive information, requests may be sent to support@hexdisplay.com.

18. Submitted Content, Media License, and Publicity Release

This section applies when you knowingly submit, upload, transmit, email, tag, deliver, or otherwise provide content to HexDisplay for publication, promotion, review, testimonial, contest, campaign, social-media reposting, product demonstration, advertising, printed material, or another public, promotional, or commercial use.

“Submitted Content” includes photographs, videos, audio, reviews, testimonials, social-media posts, captions, usernames, names, likenesses, voices, product layouts, artwork, graphics, written comments, and other material.

18.1 Ownership

You retain any ownership rights you hold in original Submitted Content. Submission does not transfer copyright ownership unless a separate signed agreement states otherwise.

18.2 License Granted

By knowingly providing Submitted Content for a public, promotional, testimonial, campaign, contest, reposting, advertising, or commercial purpose, you grant Snowlilly Software, LLC and its successors, affiliates, licensees, service providers, contractors, marketing partners, retailers, distributors, and assigns a worldwide, perpetual, nonexclusive, fully paid, royalty-free, transferable, sublicensable, and—to the fullest extent legally permitted—irrevocable license to:

• Host, store, preserve, reproduce, and copy;
• Edit, crop, resize, retouch, format, translate, and adapt;
• Combine with other materials and create derivative works;
• Publish, republish, display, perform, distribute, and transmit;
• Advertise, promote, archive, and otherwise use

Submitted Content in any lawful medium or format now known or later developed.

Permitted uses include websites, product pages, social media, digital and printed advertising, email marketing, packaging, instructions, catalogs, retail displays, trade-show displays, sales presentations, affiliate materials, press materials, promotional videos, newsletters, customer galleries, and historical business archives.

18.3 Name, Likeness, Voice, and Publicity Rights

To the fullest extent legally permitted, you authorize HexDisplay to use any name, username, likeness, appearance, voice, testimonial, biographical information, or identifying material included with Submitted Content.

Except where a separate signed agreement states otherwise, you waive any right to inspect, preapprove, approve, reject, control editing, require attribution, require continued attribution, or demand compensation for an authorized use.

18.4 No Compensation

Unless HexDisplay agrees otherwise in a signed writing, the submission is voluntary and no payment, royalty, residual, future approval, employment relationship, or agency relationship is created.

18.5 Your Representations

You represent and warrant that:

• You own the content or have sufficient authority to grant the license;
• The content does not infringe copyright, trademark, privacy, publicity, contractual, or other rights;
• You obtained permission from every identifiable person appearing or heard in the content;
• You obtained permission for protected property or material where required;
• Testimonial statements are truthful and reflect genuine experience;
• The content was not submitted in breach of confidentiality;
• The content does not contain unlawful material; and
• HexDisplay’s authorized use will not violate another person’s rights.

18.6 Minors

Do not submit identifiable media or personal information concerning a minor unless you are the parent or legal guardian or possess documented authority from the parent or legal guardian. HexDisplay may require a separate release before use.

18.7 Duration and Later Change of Preference

The license does not automatically terminate because you later change your mind, stop using HexDisplay, close an account, delete the original post, remove a tag, stop following HexDisplay, sell the depicted product, experience changed circumstances, or because many years have passed.

To the fullest extent permitted by law, the license continues for the duration stated above.

Where applicable law gives you a nonwaivable right to withdraw consent or request deletion of personal information, HexDisplay will evaluate a verified request under that law. Unless applicable law requires otherwise, a later withdrawal or removal request:

• Applies prospectively after receipt, verification, and processing;
• Does not make prior authorized use unlawful;
• Does not create liability for prior publication or distribution;
• Does not require recall of products, packaging, catalogs, advertisements, or printed materials already distributed;
• Does not require destruction of completed campaigns;
• Does not require removal from lawful archives maintained for business, historical, evidentiary, security, or legal purposes;
• Does not require immediate deletion from backups before ordinary overwrite;
• Does not require HexDisplay to retrieve copies independently reposted, downloaded, cached, archived, or distributed by third parties; and
• Does not require alteration of products or materials already manufactured.

HexDisplay may stop new uses within a reasonable period where legally required or voluntarily agreed.

18.8 Requesting Future Removal

Email support@hexdisplay.com with the subject line MEDIA USE REQUEST — [YOUR NAME]. Include your name, the email used for submission, a description and copy of the content, approximate submission date, where it appears, your relationship to it, and information sufficient to verify the request.

HexDisplay will review the request in good faith but does not promise removal where the license remains enforceable or removal is not legally required.

18.9 Public and Third-Party Copies

Publicly available content may be viewed, saved, copied, shared, reposted, indexed, cached, archived, or otherwise used by third parties. HexDisplay cannot guarantee that public content will disappear from the internet and is not responsible for independent third-party conduct.

18.10 Separate Agreements

A signed model release, photographer agreement, influencer agreement, affiliate agreement, contest agreement, employment agreement, contractor agreement, or other separate license controls to the extent it conflicts with this section.

19. Reviews and Social-Media Activity

Public reviews, comments, usernames, photographs, and other public content may be visible to others and may be processed independently by the platform where they appear.

Mere use of the HexDisplay name or an unsolicited tag does not necessarily create the full media license above unless you submit the content directly for use, accept a submission notice, participate in a campaign containing the license, affirmatively grant permission, or another valid agreement authorizes use.

20. Ideas, Feedback, and Suggestions

Unless HexDisplay signs a confidentiality agreement before submission, product ideas and feedback are not confidential. HexDisplay has no obligation to review, use, compensate, or maintain secrecy regarding them and may already be developing similar concepts.

Do not submit trade secrets or confidential business information without a signed agreement.

21. Aggregated and Deidentified Information

HexDisplay may create and use aggregated or deidentified information for analytics, product development, operational planning, marketing analysis, research, security, reporting, and other lawful purposes. Where required, HexDisplay will maintain deidentified information in deidentified form.

22. Data Retention

HexDisplay retains personal information as reasonably necessary to complete transactions, maintain accounts, provide support, administer returns and warranties, comply with tax and accounting requirements, prevent fraud, respond to chargebacks, enforce agreements, resolve disputes, defend claims, maintain suppression lists, preserve authorized media, and maintain security and continuity.

Retention depends on the information type, purpose, sensitivity, legal requirements, warranty periods, fraud risk, dispute status, account status, and backup cycles.

When information is no longer reasonably needed, HexDisplay may delete, deidentify, aggregate, or allow it to be overwritten through ordinary record-management processes.

Deletion from active systems does not necessarily cause immediate deletion from backups, archives, legal holds, fraud records, accounting records, carrier systems, payment-provider systems, third-party platforms, or materials already published or distributed.

23. Security

HexDisplay uses administrative, technical, organizational, and physical safeguards considered reasonable for the nature of the information and the size and complexity of the business. Measures may include access controls, authentication, encryption in transit where supported, restricted administrative access, multifactor authentication where available, updates, monitoring, backups, fraud screening, data minimization, secure disposal, and incident-response procedures.

No system or transmission method is completely secure. HexDisplay cannot guarantee that unauthorized access, interception, third-party compromise, provider breaches, or account compromise will never occur.

You are responsible for protecting your credentials, email account, devices, and account access and for promptly reporting suspected unauthorized activity.

24. Security Incidents

If HexDisplay discovers a security incident, it may investigate, contain the incident, preserve evidence, engage advisers, notify providers, insurers, law enforcement, regulators, and affected individuals when and as required by applicable law.

25. International Processing and Transfers

HexDisplay is based in the United States. Personal information may be transferred to, stored in, or accessed from the United States and other countries where providers operate. Privacy laws in those countries may differ from those where you live.

Where legally required, HexDisplay or its providers may use contractual protections, standard contractual clauses, adequacy mechanisms, security measures, or another recognized transfer method.

26. Children’s Privacy

The website and store are intended for a general audience and are not directed to children under 13. Purchases and binding agreements must be made by an adult with legal capacity.

HexDisplay does not knowingly collect personal information online directly from a child under 13 without legally required parental consent. A parent or guardian who believes a child provided information may email support@hexdisplay.com with the subject line CHILD PRIVACY REQUEST.

27. Privacy Rights

Depending on your location and applicable law, you may have rights to request confirmation, access, correction, deletion, restriction, portability, withdrawal of consent, objection, opt-out of sale, sharing, or targeted advertising, limitation of sensitive-information uses, review of certain automated decisions, appeal, and non-discriminatory treatment.

Rights are subject to verification, legal exceptions, record-retention requirements, fraud prevention, security, freedom of expression, contractual rights, intellectual-property rights, and the rights of others.

A deletion request does not necessarily require deletion of information needed to complete a transaction, provide a requested service, maintain legally required records, detect fraud, protect security, exercise or defend legal claims, honor an opt-out, preserve deidentified information, or carry out another legally permitted purpose.

28. Submitting a Privacy Request

Email support@hexdisplay.com with the subject line PRIVACY REQUEST — [TYPE OF REQUEST].

Include your full name, account or order email, order number if relevant, state or country of residence, the nature of the request, and information reasonably necessary to locate the records. Do not send unnecessary identity documents in the initial request.

29. Verification and Authorized Agents

HexDisplay may verify identity by matching email, order number, address, account information, transaction details, prior communications, or another reasonable identifier.

Where applicable law permits an authorized agent, HexDisplay may require signed permission, verification of both parties, proof of authority, a valid power of attorney, or direct confirmation from the individual.

30. Responses and Appeals

HexDisplay will respond within the period required by applicable law and may request clarification or verification. It may grant, partially grant, or deny a request and explain an applicable exception.

Where applicable law provides an appeal right, email support@hexdisplay.com with the subject line PRIVACY REQUEST APPEAL and include the original request, response, and reason for reconsideration.

HexDisplay may refuse or charge a reasonable fee for manifestly unfounded, excessive, abusive, or repetitive requests where legally permitted.

31. Non-Discrimination

HexDisplay will not unlawfully discriminate against an individual for exercising an applicable privacy right. Lawful differences may occur where information is necessary to provide a requested service, a promotion has disclosed terms, a legally permitted financial incentive applies, security concerns require action, or applicable law otherwise permits the difference.

32. California Privacy Notice

To the extent California privacy law applies, HexDisplay may collect identifiers, customer-record information, commercial information, internet activity, approximate geolocation, visual or audio information, professional information, inferences, account-login information, and payment-related information processed by providers.

California residents may have rights to know, access, correct, delete, opt out of qualifying sale or sharing, limit certain sensitive-information uses, and receive nondiscriminatory treatment. Requests may be submitted as described above.

HexDisplay does not sell personal information for money as part of its ordinary business model. Certain advertising or analytics disclosures may be treated as sale or sharing under California law.

33. Other United States Privacy Rights

Residents of certain U.S. states may have rights relating to access, confirmation, correction, deletion, portability, targeted-advertising opt-out, sale opt-out, profiling opt-out, sensitive-information processing, and appeal. HexDisplay will honor applicable rights when the relevant law applies.

34. European Economic Area, United Kingdom, and Similar Rights

Where applicable law provides these rights, individuals may request access, correction, erasure, restriction, portability, objection, withdrawal of consent, information regarding processing, review of qualifying automated decisions, and the ability to lodge a complaint with an applicable supervisory authority.

Processing may continue after consent withdrawal where another lawful basis applies.

35. Limitation of Responsibility

To the fullest extent permitted by law:

• HexDisplay does not guarantee absolute security;
• HexDisplay is not responsible for independent third-party privacy practices;
• HexDisplay is not responsible for information a user voluntarily makes public;
• HexDisplay is not responsible for unauthorized third-party copying of public Submitted Content;
• HexDisplay is not responsible for a user’s failure to protect credentials; and
• HexDisplay is not responsible for conduct entirely outside its reasonable control.

Nothing in this Policy limits liability or privacy rights that cannot legally be excluded, waived, or limited.

36. Changes to This Privacy Policy

HexDisplay may update this Privacy Policy and will revise the Last Updated date. Where required, HexDisplay may provide additional notice or request renewed consent.

Changes apply prospectively unless applicable law allows otherwise. A change to this Policy does not retroactively revoke a valid content license, media release, transaction authorization, or other agreement previously granted.

37. Relationship to the Terms and Dispute Process

This Privacy Policy is incorporated into the HexDisplay Terms and Conditions. Privacy disputes are governed by the applicable informal-notice, arbitration, class-action-waiver, governing-law, and venue provisions in those Terms except where law prohibits their application.

Routine privacy requests may be sent by email only. Formal legal Notices of Dispute must be sent using both delivery methods required by the Terms.

38. Contact HexDisplay

For privacy questions, privacy requests, account concerns, media-use requests, or suspected security issues:

Email: support@hexdisplay.com

Snowlilly Software, LLC
DBA HexDisplay
8735 Dunwoody Place
Suite R
Atlanta, Georgia 30350
United States

HexDisplay Shipping and Payment Policy

Effective Date: July 25, 2026
Last Updated: July 25, 2026

This Shipping and Payment Policy (“Policy”) applies to purchases made directly through HexDisplay.com and transactions accepted by Snowlilly Software, LLC, doing business as HexDisplay (“HexDisplay,” “we,” “us,” or “our”).

This Policy is incorporated into the HexDisplay Terms and Conditions and should be read together with the HexDisplay Return, Refund, Exchange, and Replacement Policy. By submitting an order, you agree to this Policy.

1. Contact Information

Questions regarding orders, payment, invoices, shipping, tracking, delivery, or carrier claims should be emailed to support@hexdisplay.com.

Include your name, order email, order number, shipping address, a description of the issue, and relevant photographs or records.

Snowlilly Software, LLC
DBA HexDisplay
8735 Dunwoody Place
Suite R
Atlanta, Georgia 30350
United States

Do not send returns to this address unless HexDisplay provides written return authorization and directs you to use it.

Part I — Shipping

2. Domestic, Local, and International Shipping Options

HexDisplay may offer standard domestic shipping, economy or ground shipping, expedited shipping, international shipping, freight, local delivery, local pickup, or other methods. The options actually available for a particular order will be displayed during checkout or stated in a written quote.

Domestic Shipping

Domestic shipping may be available to supported U.S. addresses. Service availability varies by destination, package size, product type, carrier, and order value.

Local Delivery and Pickup

Local delivery or pickup is available only when expressly offered during checkout or confirmed in writing. Do not travel to the business address for pickup without an emailed appointment. The business address is not a public retail storefront.

International Shipping

International shipping may be available to selected countries and territories. Availability depends on carrier service, package size, customs requirements, import law, fraud screening, insurance, and operational feasibility.

3. Supported Shipping Zones

HexDisplay ships only to destinations available during checkout or approved in a written quotation. Supported zones may change because of carrier availability, shipping cost, customs requirements, legal restrictions, insurance, reliability, or fraud risk.

HexDisplay may decline or cancel shipment to an unsupported or restricted destination, an unverifiable address, a post-office box that cannot accept the selected service, a freight-forwarding address, a hotel or temporary address, a sanctioned destination, or a location presenting unusual delivery or fraud risk.

If a paid order is canceled because a destination is unsupported, the amount collected for unshipped merchandise will be refunded as required by law.

4. Shipping Address Requirements

You are responsible for providing a complete and accurate recipient name, street address, unit number, city, state or region, postal code, country, email address, and requested delivery information.

HexDisplay and its providers may validate, standardize, or correct addresses using carrier or postal information. Processing may pause while clarification is requested.

5. Address Changes

Address-change requests must be emailed to support@hexdisplay.com and are not effective until confirmed in writing.

A change may not be possible after fulfillment begins, a label is created, the package enters carrier custody, the payment provider restricts the change, fraud screening is completed for the original address, or the carrier cannot safely reroute the shipment.

You may be responsible for address-correction, interception, rerouting, return-to-sender, or reshipment costs caused by the requested change.

6. Order Processing

Processing is the period between acceptance of a complete order and transfer of the package to a carrier. It may include payment approval, fraud review, address verification, inventory allocation, product and hardware verification, quality inspection, packaging, weight and dimension confirmation, label purchase, and carrier handoff.

Processing estimates may appear on a product page, at checkout, in an order confirmation, in a custom quote, or in another written communication.

Processing time does not include carrier transit time. Terms such as “in stock,” “available,” or “order confirmed” do not promise same-day or next-day shipment unless HexDisplay expressly says so.

7. When Processing Begins

Processing generally begins only after HexDisplay receives a completed order, approved payment or payment authorization, complete billing and shipping information, required verification, all product selections, required custom approvals, and any other information needed to fulfill the order.

8. Business Days

Unless otherwise stated, business days exclude Saturdays, Sundays, U.S. federal holidays, carrier holidays, announced HexDisplay closures, and days on which circumstances outside reasonable control materially prevent normal fulfillment.

9. Processing and Delivery Estimates

Processing, shipment, and delivery dates are estimates unless expressly identified as guaranteed in a signed writing.

Estimates may change because of inventory, order volume, payment review, address verification, packaging requirements, carrier capacity, weather, customs, customer response time, manufacturing, or other circumstances.

A carrier-generated date is the carrier’s estimate and is not an independent guarantee by HexDisplay.

10. Delayed Orders

HexDisplay will maintain a reasonable basis for stated shipping timeframes. If an order cannot ship within the promised or legally applicable period, HexDisplay may provide a revised estimate, request consent to delay, provide an opportunity to cancel, cancel affected merchandise, issue a required refund, or take another action allowed or required by law.

HexDisplay will not substitute a materially different product without authorization.

11. Shipping Costs

Shipping may be based on weight, dimensions, carton count, destination, carrier, service level, delivery speed, residential or commercial classification, remote-area fees, signature, insurance, packaging, handling, freight classification, customs, and other carrier costs.

Costs will ordinarily be shown at checkout or communicated before acceptance of an order requiring a custom quote.

An automated rate may be corrected before order acceptance if it is materially inaccurate because of incorrect product data, package dimensions, multiple cartons, freight requirements, carrier restrictions, address classification, or a technical error. HexDisplay will not collect a higher amount without authorization.

12. Free or Discounted Shipping

Free or discounted shipping may be restricted by minimum order value, destination, product type, size, weight, promotion period, customer eligibility, and service level.

Unless expressly stated otherwise, free shipping applies only to the least-expensive qualifying service selected by HexDisplay and excludes expedited service, international duties, freight, custom orders, and wholesale orders.

13. Carrier and Service Selection

HexDisplay may select the carrier and service based on the method purchased, destination, dimensions, weight, delivery estimate, availability, reliability, insurance, cost, and operational requirements.

When a general category such as “standard,” “ground,” or “expedited” is purchased, HexDisplay may choose a reasonably consistent carrier service.

14. Labels, Tracking, and Carrier Handoff

Tracking will be sent by email when available. A tracking number may be created before the carrier physically receives the package. “Label created,” “pre-shipment,” and similar statuses generally mean shipping information has been transmitted, not necessarily that the carrier has possession.

Customers are responsible for monitoring tracking, reviewing carrier updates, being available for delivery, retrieving packages from lockers or access points, and reporting concerns promptly.

15. Multiple Packages and Large Orders

An order may ship in multiple packages, with different tracking numbers, carriers, shipment dates, and delivery dates. Review all tracking numbers and carton counts before reporting a shortage.

Large, high-quantity, heavy, custom, wholesale, or commercial orders may require multiple cartons, special packaging, freight, pallets, custom quotes, signatures, commercial receiving facilities, liftgate service, appointments, or additional handling time.

16. International Shipping Requirements

International customers may be responsible for import duties, customs fees, brokerage, VAT, local tax, tariffs, storage, inspections, permits, and other destination-country charges unless a written quote expressly states otherwise.

HexDisplay does not control customs clearance, inspections, assessments, local carrier handling, or government delays.

Refusal or failure to pay destination charges may result in delay, abandonment, destruction, or return. The customer may be responsible for related shipping, return, customs, storage, or disposal costs to the extent permitted by law.

17. Delivery Instructions and Signature

HexDisplay cannot guarantee that a carrier will follow customer delivery instructions. Instructions requesting unattended delivery or delivery to an unsecured area may increase the risk of loss after proper delivery.

HexDisplay or the carrier may require a signature for high-value, large, replacement, fraud-sensitive, freight, or otherwise appropriate shipments.

18. Post-Office Boxes and Restricted Addresses

Some services cannot deliver to post-office boxes, parcel lockers, APO/FPO/DPO addresses, forwarding services, or temporary addresses. HexDisplay may request another address, change to a compatible service, pause processing, or cancel and refund the order.

19. Damage, Incorrect Items, and Missing Parts

Shipping damage, incorrect products, incorrect colors, incorrect quantities, packing errors, and missing parts must be reported within 7 calendar days after confirmed delivery by emailing support@hexdisplay.com.

Keep the product, carton, label, packing materials, and all contents. HexDisplay may request photographs and other evidence. Do not install, alter, repair, discard, or use an incorrect or damaged item while a claim is being reviewed.

Verified claims are handled under the Return Policy and applicable law.

20. Lost or Significantly Delayed Packages

A package is not automatically lost because an estimated delivery date has passed. Carrier waiting and investigation periods may apply.

HexDisplay may review tracking, contact the carrier, open a trace, file a claim, request cooperation, replace the order, issue a refund, or provide another lawful remedy.

If an original package arrives after a replacement or refund, notify HexDisplay. HexDisplay may provide instructions for returning the duplicate or resolving its value.

21. Packages Marked Delivered but Not Located

If tracking shows delivery, first verify the address, check entrances and secure locations, check lockers and front desks, ask household members or receiving personnel, check nearby neighbors when appropriate, and allow until the end of the delivery day for a premature scan.

Report the issue within 7 calendar days after the carrier’s delivery scan.

HexDisplay may review carrier evidence, request an investigation, request a statement or police report where theft is reasonably suspected, replace the order, issue a refund, or decline a voluntary remedy when reliable evidence establishes proper delivery.

No replacement or refund is guaranteed before review. HexDisplay is not responsible for theft after proper delivery except where law provides otherwise.

22. Refused, Undeliverable, and Returned Packages

Refusing delivery does not automatically cancel an order or create an authorized return.

A customer may be responsible for original shipping, return shipping, address-correction fees, carrier fees, customs, storage, repackaging, and reshipment when a package is refused, unclaimed, incorrectly addressed, undeliverable, or returned for reasons outside HexDisplay’s control.

23. Returns and Exchanges

Returns and exchanges are governed by the separate Return Policy. In summary:

• Eligible ordinary returns must be requested within 30 calendar days after confirmed delivery;
• Products must ordinarily be unused, uninstalled, unmodified, complete, and returnable;
• Written authorization is required;
• Customers ordinarily pay return shipping for preference-based returns;
• Exchanges are generally handled as a return and new order;
• Opened or damaged packaging may be subject to a deduction up to 15%; and
• Custom, bulk, wholesale, made-to-order, installed, modified, and final-sale products may be nonreturnable.

If this summary differs from the full Return Policy, the full Return Policy controls.

24. Force Majeure

HexDisplay is not responsible for delay or failure caused by events beyond reasonable control, including severe weather, natural disaster, fire, flood, war, terrorism, civil unrest, government action, epidemic, labor dispute, carrier disruption, utility failure, cyberattack, supplier failure, manufacturing interruption, material shortage, customs delay, port congestion, and transportation interruption.

This does not eliminate any nonwaivable delay-notification, cancellation, or refund right.

Part II — Payments

25. Accepted Payment Options

Payment methods available for a particular transaction will be displayed during checkout or stated in an invoice. They may include credit cards, debit cards, digital wallets, electronic payment services, gift cards or store credit if offered, installment services if offered, and other approved methods.

Availability varies by location, order value, product, device, currency, destination, fraud screening, provider, and technical availability.

HexDisplay does not ordinarily accept cash by mail, cash on delivery, personal checks, money orders, wire transfers, or payment credentials sent through email unless expressly approved for a particular transaction.

26. Payment Requirements and Instructions

Unless separate terms state otherwise:

• Full payment or valid authorization is required when the order is submitted;
• Payment must use a method presented at checkout;
• Billing information must be accurate and complete;
• The purchaser must be authorized to use the method;
• Sufficient funds or credit must be available; and
• Required fraud or identity verification must be completed.

Custom, bulk, wholesale, prototype, and made-to-order transactions may require deposits, prepayment, progress payments, engineering fees, setup fees, tooling fees, sample fees, freight payment, or final payment before shipment.

Production and lead times may not begin until required payments, selections, and approvals are received.

27. Payment Security

Do not send complete card numbers, security codes, bank passwords, wallet passwords, Social Security numbers, or other sensitive payment credentials through ordinary email.

Submit payments only through the authorized checkout, an approved payment-provider interface, or another method expressly authorized by HexDisplay.

28. Payment Authorization and Order Review

By submitting an order, you authorize HexDisplay and its payment providers to verify information, request issuer authorization, place a temporary hold, charge the amount shown, process separately authorized additional amounts, issue refunds or credits, perform fraud screening, and share transaction information as reasonably necessary.

A successful authorization or charge does not by itself constitute final order acceptance. Orders may still be reviewed for inventory, configuration, shipping feasibility, address accuracy, pricing errors, fraud indicators, quantity limits, legal restrictions, and custom-order requirements.

29. Authorization Holds

A payment provider may place a temporary hold before final capture. The bank or issuer controls how quickly a canceled, declined, or expired hold disappears. A pending authorization is not necessarily a completed charge.

30. Declined or Failed Payments

Payments may fail because of insufficient funds, expired cards, incorrect billing information, verification failures, bank restrictions, transaction limits, fraud screening, international restrictions, or provider errors.

HexDisplay may hold or cancel an order if valid payment is not received. The customer may need to contact the issuing bank or payment provider.

31. Fraud Prevention and Verification

HexDisplay may delay, hold, limit, or cancel an order while reviewing suspected fraud, unauthorized payment use, account compromise, address manipulation, reshipping activity, sanctions concerns, or other security risks.

HexDisplay may request confirmation from the order email, address verification, confirmation of order details, or limited proof the purchaser is authorized to use the payment method. Failure to provide reasonably requested verification may result in cancellation and refund or reversal.

32. Pricing Errors and Additional Charges

If a material pricing, tax, product, or shipping error occurs, HexDisplay may correct it, request approval of corrected terms, reject the order, cancel the affected item, or refund amounts collected for unfulfilled merchandise.

HexDisplay will not knowingly collect a higher corrected amount without authorization.

33. Taxes, Duties, and Fees

Applicable sales taxes will be collected as required. Customers are responsible for legally applicable use tax, import tax, customs duties, tariffs, brokerage, VAT, excise tax, and similar charges not collected at checkout.

34. Payment Disputes and Chargebacks

Contact support@hexdisplay.com promptly if you believe a charge is unauthorized, incorrect, duplicated, unrecognized, or an expected refund has not appeared.

A chargeback does not automatically cancel shipped merchandise, create return authorization, establish that a charge was invalid, eliminate a valid payment obligation, or entitle the customer to retain both merchandise and refunded funds.

HexDisplay may provide order records, acceptance records, communications, shipping and delivery evidence, return disclosures, photographs, and fraud-screening information to the payment provider.

HexDisplay may suspend a related refund, replacement, account, or pending transaction while the same payment dispute is under review to the extent legally permitted.

Nothing in this section limits nonwaivable banking or consumer rights.

35. Refund Method

Refund eligibility is governed by the Return Policy, Terms, this Policy, applicable warranties, custom-order terms, shipping-delay requirements, and law.

Approved refunds are ordinarily issued to the original payment method. HexDisplay may use another lawful method where the original method is unavailable, the provider requires another process, the parties agree, or law requires it.

HexDisplay is not responsible for the time a bank, issuer, financing provider, or processor takes to post an initiated refund.

36. Installment and Third-Party Financing

Where installment or buy-now-pay-later services are offered, the financing relationship may be between the customer and an independent provider. The provider controls eligibility, approval, schedules, interest, late fees, collection, restrictions, and refund handling.

Customers remain responsible for payments under the financing agreement until the provider confirms an adjustment.

37. Policy Changes and Relationship to Other Policies

HexDisplay may update this Policy. The version in effect when an order is submitted generally governs unless law, a written agreement, transaction-specific terms, or a more favorable later policy provides otherwise.

This Policy should be read with the Terms and Conditions, Return Policy, Privacy Policy, written warranties, custom-order agreements, wholesale agreements, and promotion terms.

38. Shipping and Payment Contact

Email: support@hexdisplay.com

Snowlilly Software, LLC
DBA HexDisplay
8735 Dunwoody Place
Suite R
Atlanta, Georgia 30350
United States

HexDisplay Return, Refund, Exchange, and Replacement Policy

Effective Date: July 25, 2026
Last Updated: July 25, 2026

This Return, Refund, Exchange, and Replacement Policy (“Policy”) applies to eligible products purchased directly from HexDisplay.com and sold by Snowlilly Software, LLC, doing business as HexDisplay (“HexDisplay,” “we,” “us,” or “our”).

This Policy is incorporated into the HexDisplay Terms and Conditions. By placing an order, you agree to this Policy.

1. Contact Method

All return, refund, exchange, replacement, missing-part, incorrect-item, damaged-shipment, and cancellation requests must be initiated by email at support@hexdisplay.com.

Include your full name, order email, order number, product and color, quantity affected, a detailed explanation, the requested resolution, and relevant photographs or records.

HexDisplay does not accept return requests through social-media comments, direct messages, payment disputes, package notes, or unapproved shipments.

2. General Return Period

Eligible products may be returned within 30 calendar days after confirmed delivery. The request must be emailed before the period expires.

A request is not approved merely because an email was sent. HexDisplay must review it and issue written authorization.

Products received after the period may be refused unless HexDisplay approved an extension, a warranty applies, or law requires another remedy.

3. Return Eligibility

To qualify for an ordinary return, a product must:

• Have been purchased directly from HexDisplay.com;
• Be covered by a timely request;
• Be unused and uninstalled;
• Be unmodified, clean, and undamaged;
• Be complete;
• Include all hardware, mounts, anchors, screws, stickers, shelves, adapters, instructions, and other supplied components;
• Be securely packaged; and
• Be in a condition suitable for resale.

Opening a package solely to inspect a product does not automatically make it ineligible. However, the product must not have been installed, materially assembled, used, damaged, or altered.

HexDisplay determines eligibility after inspection.

4. Return Authorization Required

Do not return merchandise without written authorization.

HexDisplay may provide a Return Merchandise Authorization number, approved address, packing instructions, deadline, label, and documentation requirements.

The return address may differ from the business or legal-notice address.

An unauthorized return may be refused, returned to the sender, held pending instructions, subject to additional shipping charges, or ineligible for refund.

5. Return Shipment Deadline

Unless HexDisplay states otherwise, an authorized return must be transferred to the carrier within 14 calendar days after authorization. The carrier’s first acceptance scan generally determines timeliness.

An authorization expires if the product is not shipped by the deadline. An expired authorization does not extend the original 30-day period.

6. Return Shipping Costs

For an ordinary preference-based return, including compatibility, size, color preference, duplicate purchase, or another reason not caused by HexDisplay:

• The customer pays return shipping;
• The customer is responsible for secure packaging;
• The customer bears risk of loss or damage until delivery to the authorized location; and
• Original shipping charges are not refundable.

HexDisplay may provide a prepaid label for convenience and deduct its cost from the refund unless the return resulted from a verified HexDisplay error, verified material defect, shipping damage, or law requires HexDisplay to bear the cost.

Do not send returns COD, postage due, without tracking, or to the legal-notice address unless instructed.

7. Inspection of Returns

HexDisplay may inspect product identity, quantity, color, condition, completeness, installation or use, missing hardware, adhesive use, modifications, packaging, production markings, and consistency with the stated return reason.

Carrier delivery does not itself mean the return has been accepted for refund.

8. Restocking and Condition Deductions

No restocking fee will ordinarily be charged for an eligible unopened product returned complete and in resalable condition.

HexDisplay may deduct up to 15% of the product purchase price when retail packaging is opened or materially damaged, components require sorting or repackaging, instructions or nonessential packaging are missing, or the return creates additional handling costs but remains resalable.

A larger deduction, up to the full product value, may apply when components are missing, the product is damaged, installed, used, modified, contaminated, adhesive backing is removed, adhesive is applied, hardware is missing, the product cannot safely be resold, or the returned item differs from the item shipped.

No restocking fee will be imposed on a verified defective, damaged, missing, or incorrect product when the issue was not caused by the customer.

9. Nonreturnable Products

Unless law requires otherwise or HexDisplay approves in writing, the following are not eligible for ordinary return:

• Custom-color, made-to-order, specially manufactured, personalized, or modified products;
• Customer-approved prototypes or samples;
• Bulk or wholesale orders governed by separate terms;
• Clearly identified clearance or final-sale products;
• Gift cards;
• Digital products or downloads after delivery;
• Installed, used, altered, drilled, cut, heated, painted, bent, or modified products;
• Products with used or removed adhesive materials;
• Products damaged through misuse, improper installation, overloading, neglect, impact, or unsuitable surfaces;
• Incomplete kits;
• Individual components removed from a nonseparable kit;
• Products purchased from another retailer, marketplace, reseller, or third party; and
• Products returned after the deadline.

A product is not automatically defective merely because it does not fit an item whose dimensions were not verified, differs slightly from a screen color, contains normal manufacturing variation, was ordered in the wrong color or quantity, or is otherwise conforming but no longer preferred.

10. Custom, Bulk, Wholesale, and Special Orders

Unless separate written terms state otherwise, custom, bulk, wholesale, prototype, and made-to-order orders are noncancelable after production or procurement begins, nonreturnable, nonexchangeable, and nonrefundable.

Deposits, engineering fees, setup fees, tooling, samples, freight, and committed expenses may be nonrefundable.

A custom product may remain eligible for an appropriate remedy if it materially fails to conform to the approved written specification, subject to approved samples or color references, agreed tolerances, inspection, timely notice, and transaction-specific terms.

A change in preference, internal approval problem, project cancellation, screen-color difference, or failure to verify requirements does not make a conforming custom product returnable.

11. Incorrect Products, Colors, or Quantities

Report an incorrect product, incorrect color, incorrect quantity, or packing error within 7 calendar days after confirmed delivery.

Include the order number, shipping-label photograph, package photograph, photograph of all contents, photograph of the incorrect item, and a description of what was expected.

If verified, HexDisplay may send the correct item, send missing components, provide a prepaid label, arrange a replacement, issue a partial or full refund, or provide another lawful remedy.

Do not use, install, or modify an incorrect item while review is pending.

12. Missing Parts

Report missing parts within 7 calendar days after confirmed delivery. Include the order number, product and color, missing part and quantity, photographs of all contents, and photographs of the packaging.

HexDisplay may use order specifications, package weight, fulfillment records, photographs, and other evidence to evaluate the claim.

13. Shipping Damage

Report visible or concealed shipping damage within 7 calendar days after confirmed delivery.

Keep all products, cartons, labels, cushioning, and packaging until HexDisplay confirms they are no longer required.

Provide photographs of every side of the carton, shipping label, visible damage, internal packaging, damaged product, all contents, and identifying markings when requested.

Do not dispose of or repair the product without written authorization.

If verified, HexDisplay may replace a component, replace the product, issue a partial or full refund, file a carrier claim, or provide another appropriate remedy.

14. Packages Marked Delivered but Not Received

If tracking shows delivery but the package cannot be found:

1. Confirm the delivery address.
2. Check entrances, porches, lockers, mailrooms, and secure locations.
3. Ask household members, neighbors, property management, or receiving personnel.
4. Allow until the end of the delivery day for premature scans.
5. Contact support@hexdisplay.com.

Report the issue within 7 calendar days after the delivery scan.

HexDisplay may review tracking, request address confirmation, open a carrier investigation, request a written statement or police report where theft is reasonably suspected, replace the order, issue a refund, or deny a voluntary remedy when reliable evidence establishes proper delivery.

No replacement or refund is guaranteed until review is complete. HexDisplay is not responsible for theft after proper delivery except where law provides otherwise.

15. Manufacturing Defects

Report a suspected manufacturing defect promptly after discovery. Include the order number, product and color, explanation, discovery date, installation method, surface type where relevant, configuration and load, photographs or video, and other reasonably requested information.

Stop using a product that appears unsafe, cracked, deformed, unstable, or defective.

HexDisplay may require troubleshooting, additional media, return or inspection of the product, proof of installation conditions, or retention pending review.

If verified, HexDisplay may provide a remedy under this Policy, an applicable warranty, or law. This Policy does not create or extend a separate warranty.

16. Installation and Use-Related Damage

Ordinary returns and defect remedies do not cover damage caused by improper installation, failure to follow instructions, unsuitable hardware or surfaces, inadequate surface preparation, premature adhesive loading, excessive load, unsupported configurations, failure to use required additional mounts, modification, impact, abuse, heat, moisture, chemicals, normal wear, failure to inspect, or use outside published specifications.

HexDisplay may voluntarily offer paid or discounted replacements. A voluntary accommodation is not an admission of defect or liability.

17. Exchanges

HexDisplay does not ordinarily process direct exchanges. A customer seeking another color, product, size, configuration, or quantity should request an authorized return and place a new order.

Replacement for a verified defect, shipping error, or shortage is not considered an ordinary exchange.

18. Bundles, Promotions, and Partial Returns

Products sold as a kit, set, bundle, or promotional group may need to be returned together.

If a partial return is allowed, the refund may be adjusted for the regular price of retained products, loss of a bundle or quantity discount, loss of a promotional threshold, free-item value, discount-code terms, or free-shipping qualification.

A free promotional item must be returned unused and complete when the qualifying purchase is returned unless HexDisplay agrees otherwise. If not returned, its stated or reasonable retail value may be deducted.

19. Original Shipping Charges

Original shipping, freight, handling, rush service, insurance, and special packaging are generally nonrefundable.

They may be refunded when HexDisplay shipped the wrong item, made a verified fulfillment error, the product was materially defective at delivery, the shipment was damaged before delivery, the complete order was properly canceled before shipment, or law requires a refund.

20. Refund Calculation

An approved refund may equal the eligible product amount paid, minus applicable promotional adjustments, return-label cost when customer responsibility, authorized restocking or condition deductions, and other amounts permitted by this Policy.

Refunds will not exceed the amount actually paid to HexDisplay for the returned product.

Except where law requires otherwise, HexDisplay is not responsible under this Policy for installation labor, removal labor, wall repair, painting, contractor charges, lost time, loss of use, replacement of third-party collectibles, or incidental or consequential expenses.

21. Refund Method and Timing

Approved refunds are ordinarily issued to the original payment method.

After HexDisplay receives the return, completes inspection, accepts it, and calculates the refund, HexDisplay will initiate an approved refund within 7 business days.

Banks and processors may require additional time to post it. HexDisplay does not control third-party posting times.

22. Order Cancellations

Request cancellation as soon as possible by emailing support@hexdisplay.com. A request is not effective until confirmed in writing.

Cancellation may not be possible after picking or packing begins, a label is purchased, the package enters carrier custody, custom materials are purchased, custom production begins, or another irreversible commitment occurs.

If the order has shipped, the ordinary return process applies.

23. Refused and Undeliverable Packages

Refusing delivery does not automatically create an authorized return.

If a package is refused, unclaimed, incorrectly addressed, returned after failed attempts, or returned for reasons outside HexDisplay’s control, the customer may be responsible for original shipping, return shipping, carrier correction fees, repackaging, reshipment, and other direct costs.

If eligible merchandise is returned, such amounts may be deducted where permitted.

24. Third-Party and Marketplace Purchases

This Policy applies only to purchases made directly from HexDisplay.com unless HexDisplay expressly states otherwise.

Products purchased through a marketplace, retailer, reseller, distributor, or other third party must ordinarily be returned through the original seller under that seller’s policy.

HexDisplay may assist with a verified manufacturing issue but cannot necessarily refund money paid to another seller. Proof of purchase may be required.

25. Return Fraud and Abuse

HexDisplay may reject a request involving a false claim, altered evidence, an item not sold by HexDisplay, product substitution, intentional damage, undisclosed missing components, excessive returns, promotion abuse, unauthorized resale, chargeback abuse, harassment, or other fraudulent or abusive conduct.

HexDisplay may restrict future purchases, suspend accounts, cancel pending orders, preserve evidence, report suspected fraud to providers, carriers, insurers, marketplaces, or law enforcement, and pursue lawful remedies.

HexDisplay will not restrict legitimate rights solely because a customer submitted a good-faith claim.

26. No Admission of Liability

A refund, replacement, discount, store credit, replacement part, shipping accommodation, or other voluntary resolution is not an admission of defect, negligence, or liability; a modification of this Policy; a waiver of the Terms; or a continuing obligation to provide the same accommodation in another case.

27. Consumer Rights

This Policy does not limit any warranty, refund, replacement, cancellation, or consumer-protection right that cannot lawfully be waived. Where applicable law grants greater rights, that law controls to the extent of the conflict.

28. Policy Changes

HexDisplay may update this Policy. The version in effect when an order is placed generally governs unless law, a written agreement, or a more favorable later policy provides otherwise.

29. Contact Information

Return, refund, exchange, replacement, missing-part, damage, defect, and cancellation requests must be emailed to support@hexdisplay.com.

Snowlilly Software, LLC
DBA HexDisplay
8735 Dunwoody Place
Suite R
Atlanta, Georgia 30350
United States

Do not mail returns to this address unless HexDisplay expressly directs you to do so in written return authorization.

Formal legal notices must follow the dual-delivery procedure in the Terms and Conditions.